Unpacking the halo effect: reputation and crisis management

By W. T. Coombs, S. Holladay. 2006

471 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/76642000760be7196e471110d8f88d8f28b48d66

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Michael D. Pfarrer
2. Stephen Brammer
3. Jonathan Bundy

In Social Psychology

1. Giulio Nardella
2. Michael D. Pfarrer
3. Stephen Brammer
4. Jonathan Bundy
5. Irina Surdu

In Strategy and Management

1. Jonathan Bundy
2. Giulio Nardella
3. Michael D. Pfarrer
4. Stephen Brammer
5. Irina Surdu
6. Giovanna Michelon
7. C. Mallin
8. Michele Fabrizi

Citations in the corpus

• Shame on Who? The Effects of Corporate Irresponsibility and Social Performance on Organizational Reputation (2019, background): “Research has suggested that corporate culpability is an important factor in determining the reputation penalties associated with CI (Claeys, Cauberghe and Vyncke, 2010; Coombs and Holladay, 2006; Laufer and Coombs, 2006).”
• A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014, background): “On the one hand, scholars have argued and found that evaluators give higher-approval organizations the benefit of the doubt when disconfirming information arises (cf. Burgoon, 1993; Coombs & Holladay, 2006; Hollander, 1958; Pfarrer et al., 2010; Schnietz & Epstein, 2005).”