Testing a Life-Cycle Theory of Cooperative Interorganizational Relationships: Movement Across Stages and Performance

By Sandy D. Jap, Erin Anderson. Management Sciences, 2007

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Fundamental transformations of trust and its drivers: A multi-stage approach of business-to-business relationships (2017, background): “Dwyer, Schurr, and Oh's (1987) concept of a relational cycle provides an interesting option to unite different approaches, from a process perspective; Jap and Anderson (2007) validate this framework.”
Transformational Relationship Events (2015, background): “…expectancy-disconfirmation frameworks in service failure and customer delight research, relationship life cycle theories argue that events that align with partner expectations are easily assimilated and incrementally move the relationship along a stable sequence of stages (Jap and Anderson 2007).”
Toward a unified theory of project governance: economic, sociological and psychological supports for relational contracting (2012, background): “…identity and interpersonal ties to alter behaviour is well established in the sociological and psychological foundations of management (Turner, 1987; Ring and Van de Ven, 1994) as well as marketing (Jap and Ganesan, 2000; Wathne and Heide, 2000; Heide and Wathne, 2006; Jap and Anderson, 2007).”