Business Value of IT: An Essay on Expanding Research Directions to Keep up with the Times

By Rajiv Kohli, Varun Grover. Journal of the AIS, 2008

1,174 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/704401579cde72ebebba80c3c483746f1800f7c3

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Citations in the corpus

Information Technology and Firm Profitability: Mechanisms and Empirical Evidence (2012, background): “Annual Averages ($ millions per employee) 1 lists some representative studies and is not meant to be exhaustive (for more detailed review of the literature on business value of IT, see Dedrick et al. 2003; Kohli and Devaraj 2003; Kohli and Grover 2008; Melville et al. 2004).”
The Formation and Value of IT-Enabled Resources: Antecedents and Consequences of Synergistic Relationships (2010, background): “Recently, two important observations about BVIT research were made (Kohli and Grover 2008).”
Big data analytics capabilities: a systematic literature review and research agenda (2017, background): “Rather, what is important is to infuse IT investments into the organizational fabric (Kohli and Grover 2008; Kim et al. 2011) (Table 5).”
Digital transformation: Five recommendations for the digitally conscious firm (2020, positive): “While extant research has highlighted how judicious use of IT can enhance a company’s brand name (Kohli & Grover, 2008), our study suggests that a strong brand name is a prerequisite for engaging customers in transformative efforts, innovative business models, and new market of-ferings.”
How do digital capabilities affect firm performance? The mediating role of technological capabilities in the “new normal” (2022, background): “Kohli and Grover (2008) de ﬁ nes it as the internal capability to provide customer information at the required instant.”
An integrated big data analytics-enabled transformation model: Application to health care (2018, background): “In the same vein, Kohli and Grover [40] suggested that a better way to increase a broader understanding of companies ’ new IT investments payo ﬀ is to learn from their success stories and observe their practices.”
Information Technology Competencies, Organizational Agility, and Firm Performance: Enabling and Facilitating Roles (2013, background): “Furthermore, IT competencies are so intricately embedded in organizations that most capabilities necessarily are facilitated by IT competencies (e.g., Kohli and Grover 2008).”
Creating Strategic Business Value from Big Data Analytics: A Research Framework (2018, background): “Kohli and Grover [27] expanded the framework to define intermediate value (e.g., business process improvement), output value (e.g., better customer services), and competitive value (e.g., first to market).”
Resource Structuring or Capability Building? An Empirical Study of the Business Value of Information Technology (2012, background): “The business value of information technology (BVIT) has long been identified as one of the key issues for information systems (IS) academics and practitioners [43, 53].”
IT capability and organizational performance: the roles of business process agility and environmental factors (2014, background): “On the basis of RBV theory, some scholars propose that internal business processes could be important factors linking IT capability and organizational performance (e.g., Dehning & Richardson, 2002; Melville et al, 2004).”
Revisiting IS business value research: what we already know, what we still need to know, and how we can get there (2013, background): “H O While many research articles, including literature reviews, address task 1, only few address task 2, and we rarely find contributions like those of Soh & Markus (1995) and Kohli & Grover (2008), which are dedicated to task 3.”
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems (2010, background): “Improved access to relevant, accurate information leads to increased organizational benefits because it enables decision makers to make better decisions (Kohli 2007; Kohli and Grover 2008), possibly even contributing to competitive advantage (Davenport and Harris 2007).”