Usability and Sociability in Online Communities: A Comparative Study of Knowledge Seeking and Contribution

By Chee Wei David Phang, Atreyi Kankanhalli, Rajiv Sabherwal. Journal of the AIS, 2009

341 citations recorded by the source corpus.

Subfields: Communication, Computer Science Applications

View Paper: https://www.semanticscholar.org/paper/6e262f112e5ea2463ec08ee5efb43f4cc372c347

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Yao-bin Lu
2. Vladimir Zwass
3. Ling Zhao
4. Sumeet Gupta
5. Zillur Rahman
6. Mayank Yadav

In Computer Science Applications

1. Yao-bin Lu
2. Vladimir Zwass
3. Ling Zhao
4. Sumeet Gupta
5. Marco Galvagno
6. D. Dalli

Citations in the corpus

• What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014, background): “Second, the level of perceived sociability determines whether the technology-enabled environment allows customers to interact with each other comfortably [47].”
• Co-Creation: Toward a Taxonomy and an Integrated Research Perspective (2010, background): “In the context of a students’ discussion forum, knowledge-contribution behavior was found to be stimulated by both perceived sociability (notably social interactivity) and perceived system usability (ease of use in particular), surfacing again the importance of social factors [84].”
• What is an Information System? (2015, neutral): “[77] Phang, C.”