Hospitality-management Competencies

By C. Kay, John W. Russette. 2000

275 citations recorded by the source corpus.

Subfields: Sociology and Political Science, Tourism, Leisure and Hospitality Management, Transportation

View Paper: https://www.semanticscholar.org/paper/6df4e6cf00ee96af2742d363b28bb36b4a1500b8

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Sociology and Political Science

1. Junghoon Lee
2. J. Brownell
3. H. Wilkins
4. Michael Raybould
5. Yao-Fen Wang
6. D. Gursoy
7. K. Woosnam
8. Robin Nunkoo

In Tourism, Leisure and Hospitality Management

1. Yao-Fen Wang
2. J. Brownell
3. H. Wilkins
4. Michael Raybould

In Transportation

1. J. Brownell
2. H. Wilkins
3. Junghoon Lee
4. Michael Raybould
5. Yao-Fen Wang
6. D. Gursoy

Citations in the corpus

• Industry's Expectations from Hospitality Schools: What has changed? (2012, background): “Among studies from the industry’s perspective, the majority have focused on either the hotel industry itself (Tas, 1988; Siu, 1998; Kay & Russette, 2000; Tesone & Ricci, 2006) or the overall hospitality industry (Ashley et al., 1995; Breiter & Clements, 1996; Gursoy & Swanger, 2004), with a few…”
• Over qualified and under experienced: Turning graduates into hospitality managers (2005, background): “…recognised the importance of matching program outcomes with industry needs and there have been a number of studies of hospitality employer expectations of graduates in the USA (for recent examples see Perdue et al., 2000; Nelson and Dopson, 1999; Kay and Russette, 2000) and in the UK (Baum, 1991).”
• An Exploratory Study Identifying Soft Skill Competencies in Entry-Level Managers (2009, background): “…an interest in competencies specifi cally related to hospitality, including competencies for club managers ( Perdue et al , 2002 ), hospitality managers at different organizational levels ( Kay and Russette, 2000 ), in the United Kingdom ( Baum, 1990 ), and in Australia ( Dimmock et al , 2003 ).”
• Leading on land and sea: competencies and context. (2008, background): “…suggests that the relative importance of various skills and personal attributes/abilities is dependent upon the nature of the specific environment in which behavior occurs (Agut and Grau, 2002; Church and Waclawski, 1998; Griffin et al., 2001; Harris and Baron, 2004; Kay and Russette, 2000).”
• An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry (2013, background): “…information technology managers at the hotel property level (Cobanoglu, Pelin, & Poorani, 2006), hospitality managers at different organizational levels (Kay & Russette, 2000), in the United Kingdom (Baum, 1990), in Spain (Agut, Grau, & Peiro, 2003), and in Australia (Dimmock, Breen, & Walo, 2003).”
• Constructing career competency model of hospitality industry employees for career success. (2013, background): “Although numerous studies have emphasized that work attitude and work ethic are important career competencies (Akrivos et al., 2007; Chung-Herrera et al., 2003; Kay and Russette, 2000; Ng and Pine, 2003), these abilities may differ depending on certain characteristics that are unique to specific wor”