Shopping Online for Freedom, Control, and Fun

By M. Wolfinbarger, M. Gilly. 2001

1,264 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/69a633ec7a787db642a480ac323e9d0d805281a7

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Citations in the corpus

Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping (2004, neutral): “Despite the development of these features, many researchers continue to doubt the effectiveness of electronic shopping environments [11, 70, 87].”
A Review of Personality Research in the Tourism and Hospitality Context (2010, background): “Yeung and Leung (2007) examine the perceptions and attitudes of service staff that may influence their behavior toward tourists from mainland China, with many of the respondents expressing a negative perception of and attitude toward these tourists. Zhang, Inbakaran, and Jackson (2006) also point ou”
Online grocery shopping: the impact of shopping frequency on perceived risk (2016, background): “Finally, the very nature of general online shopping conjures up notions of excitement, flow and enjoyment (Wolfinbarger and Gilly 2001), as shoppers search sites for exclusive and novel products.”
Online purchase determinants: Is their effect moderated by direct experience? (2009, background): “More experienced online shoppers tend to be goal-directed ( Wolfinbarger and Gilly, 2001”
EFFECTS OF INTERACTIVITY IN A WEB SITE: The Moderating Effect of Need for Cognition (2005, background): “This happens because information interaction gives the consumer a high level of freedom and control (Wolfinbarger and Gilly 2001).”
Application of the Stimuli-Organism-Response (S-O-R) Framework to Online Shopping Behavior (2014, background): “Hedonic online shoppers tend to seek specific and unique experiences based on their ability to enhance the pleasure and entertainment of online shopping (Wolfinbarger and Gilly 2001; To et al. 2007).”
Building with Bricks and Mortar: The Revenue Impact of Opening Physical Stores (2015, background): “There is evidence that the Internet is especially amenable to goal-directed shopping (Wolfinbarger and Gilly 2001; To et al. 2007; Bridges and Florsheim 2008).”
Perceived e‐service quality (PeSQ) (2007, background): “A large amount of freely available information – if it is well organised and easily accessed – is frequently mentioned by consumers as an important reason to purchase on the internet (Vanitha et al., 1999; Li Hairong et al., 1999; Wolfinbarger and Gilly, 2001 ).”
Customers' Perception of Electronic Service Delivery in the UK Retail Banking Sector (2006, background): “(WEBQUAL scale, comprising informational fit, interaction, trust, response time, design, intuitiveness, visual appeal, innovativeness, flow, integrated communication, business process and substitutability); and Wolfinbarger and Gilly (2001)”
The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping (2020, background): “Previous research showed that a clear understanding of what motivates customers to shop online can influence policies, technology, and advertising decisions as well as the layout of websites (Wolfinbarger & Gilly, 2001).”
Is a picture really worth a thousand words?: - on the role of images in e-commerce (2014, methodology): “Studies on selling strategies and trust issues for online shopping are widespread in the literature [6, 28, 16], without focus on role of product images.”