Issues in Linking Information Technology Capability to Firm Performance

By Radhika Santhanam, Edward Hartono. MIS Q., 2003

1,187 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/67b566d490a6420ca2e19adfac6632f11658b937

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In Strategy and Management

Citations in the corpus

The impact of big data analytics on firms’ high value business performance (2016, background): “IT capability is defined as the firm ’ s ability to mobilize, deploy and use IT-based resources to improve the firm ’ s business processes (Santhanam and Hartono 2003).”
Modelling quality dynamics, business value and firm performance in a big data analytics environment (2017, background): “Furthermore, they propose to have a more broad view of IT resources by integrating its multidimensional perspectives into any given study on business value of IT (Bharadwaj, 2000; Bhatt and Grover, 2005; Santhanam and Hartono, 2003).”
Revisiting IS business value research: what we already know, what we still need to know, and how we can get there (2013, methodology): “P Y (1) Bharadwaj, 2000, Dehning & Stratopoulos, 2002, Hitt & Brynjolfsson, 1996, Kim et al , 2009, Peslak, 2003, Rai et al , 1997, Santhanam & Hartono, 2003, Stratopoulos & Dehning, 2000, Tam, 1998; (2) Hayes et al , 2001, Mahmood & Mann, 2005, Peslak, 2003, Stratopoulos & Dehning, 2000; (3) Alpar…”
Performance Effects of Information Technology Synergies in Multibusiness Firms (2006, methodology): “Not controlling for past performance of the firm may overstate the performance effects of IT (Santhanam and Hartono 2003).”
Measuring the Performance of Information Systems: A Functional Scorecard (2005, background): “IS capabilities are integrated sets of hardware, software, human skills, and management processes that serve to translate financial investments in IS into IS performance [17, 23, 42, 83, 99, 111, 113].”
Big data analytics and firm performance: Effects of dynamic capabilities (2017, methodology): “Eminent scholars argue that it is important to take a broader view of IT to better capture the business value of IS investments and deal with the IT ‘productive paradox’ (Bharadwaj, 2000, Bhatt and Grover, 2005, Santhanam and Hartono, 2003).”
Organizational impact of system quality, information quality, and service quality (2010, background): “Other studies highlight the association between IT capabilities (such as IT infrastructure, IT business experience, and relationship infrastructure) and firm performance (Santhanam and Hartono, 2003; Bhatt and Grover, 2005).”
The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study (2007, background): “able firms’ value-chain activities and business strategies before they can exhibit any significant business value [8, 79 ].”
IT capabilities and firm performance: A contingency analysis of the role of industry and IT capability type (2009, methodology): “Drawing on the Resource Based View (RBV), the contemporary theory of competition in the strategy literature, IS scholars have argued that performance differential from IT rests on differences in IT capabilities [6, 30, 37, 39, 44, 45, 47] as opposed to differences in IT spending per se.”
IT Capability and Digital Transformation: A Firm Performance Perspective (2016, background): “Positive performance implications arising from IT Capability has been attested in empirical studies such as Hitt & Brynjolfsson (1996), Bharadwaj (2000) and Santhanam & Hartono (2003).”
Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities (2020, background): “The classification of resources into tangible, human skills, and intangible has been long used in the IT capability literature [5,23,59,60].”
Impact of Information Technology Integration and Lean/Just-In-Time Practices on Lead-Time Performance (2006, background): “Resourcebased view studies have directly linked IT resources to firm performance, without considering mediation or moderation variables (Mata, Fuerst, & Barney, 1995; Santhanam & Hartono, 2003).”