Service quality at the cellar door: implications for Western Australia’s developing wine tourism industry

By Martin O'Neill, S. Charters. 2000

199 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Tourism, Leisure and Hospitality Management

View Paper: https://www.semanticscholar.org/paper/6466739736a8e20ecc6cad879ec640d4d084e68d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Yunhi Chang
2. Teresa Matos Fernandes
3. Mariana Cruz
4. T. Lee
5. D. Stylidis
6. Yaniv Belhassen
7. Amir Shani
8. Girish Prayag

In Sociology and Political Science

1. Yunhi Chang
2. Teresa Matos Fernandes
3. Mariana Cruz
4. T. Lee
5. Fen‐Hauh Jan
6. D. Stylidis
7. Amir Shani
8. Yaniv Belhassen

In Tourism, Leisure and Hospitality Management

1. T. Lee
2. Yunhi Chang

Citations in the corpus

• The influence of experiential marketing and activity involvement on the loyalty intentions of wine tourists in Taiwan (2012, background): “Wine tourism belongs to the agriculture-related service sector and contributes to rural development (O’Neill & Charters, 2000 ).”
• Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars (2016, background): “, 2008; Walls, 2013) and can play a crucial part in the quality of the tourist's experience (O’Neill and Charters, 2000).”