How Often Versus How Long
By T. Dagger, Peter J. Danaher, Brian J. Gibbs. 2009
130 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/56c332dc43e21e8390ce28364b571dfe49eed771
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In Marketing
In Organizational Behavior and Human Resource Management
In Social Psychology
Citations in the corpus
- Engaging the Student as a Customer: A Relationship Marketing Approach (2011, methodology): “…of relationship Strength Relationship strength is defined as the magnitude of the bond between the customer and the service provider (Barnes 1997; Dagger, Danaher, and Gibbs 2009; Roberts, Varki, and Brodie 2003) and it is used as a measure to assess the closeness and therefore likelihood of…”
- A higher-order model of consumer brand engagement and its impact on loyalty intentions (2015, methodology): “…on relational outcomes in the organizational relationship literature (Verhoef et al., 2002; Palmatier et al., 2006), within a business-to-consumer services marketing context Dagger et al. (2009) observe a direct positive effect of relationship duration on consumer-perceived relationship strength.”