How do leaders use emotional labor
By R. Humphrey. 2012
124 citations recorded by the source corpus.
Subfields: General Health Professions, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/4b64d992f8f4ba966e935fac0fc66989dba5dfa6
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In General Health Professions
- A. Maxwell
- P. Riley
- Neal M. Ashkanasy
- Quy Nguyen Huy
- Stefan Razinskas
- Julia Backmann
- M. Weiss
- Martin Hoegl
In Organizational Behavior and Human Resource Management
- Neal M. Ashkanasy
- R. Humphrey
- Quy Nguyen Huy
- P. Riley
- A. Maxwell
- Stefan Razinskas
- Julia Backmann
- M. Weiss
In Sociology and Political Science
- Neal M. Ashkanasy
- R. Humphrey
- A. Maxwell
- P. Riley
- Quy Nguyen Huy
- Stefan Razinskas
- Julia Backmann
- M. Weiss
Citations in the corpus
- Interpersonal Emotion Regulation in the Workplace: A Conceptual and Operational Review and Future Research Agenda (2018, unknown): “Humphrey (2012) suggests that leaders can influence their subordinates’ feelings through a process of emotional contagion; he goes on to discuss how leaders can use emotional labor as a form of ER to take conscious control of their own emotions so that they can express appropriate emotions to their…”
- Emotional demands, emotional labour and occupational outcomes in school principals (2017, methodology): “Little research into EL in leaders has been performed (Gooty et al., 2010; Haver et al., 2013; Humphrey, 2012).”
- Integrating emotions and affect in theories of management (2017, background): “Emotional labor may be particularly relevant to leadership because “Leaders use emotional labor to regulate their own emotions and to manage the moods, job attitudes, and performance of their followers” (Humphrey, 2012: 740).”
- Authentic leadership and leaders' mental well-being: An experience sampling study (2017, background): “…between leadership and a leader's well-being as the promotion of values and the display of emotions that are incongruent with one's own inner thoughts and feelings are likely to afford more effort than when aligning with one's true self (Humphrey, 2012; Humphrey, Ashforth, & Diefendorff, 2015).”