The adoption of electronic banking technologies by US consumers

By Jane Kolodinsky, J. Hogarth, Marianne A. Hilgert. 2004

611 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/4a5039c4de45beb2e476827110db149d86080ee2

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Investigating the impact of social media advertising features on customer purchase intention (2018, background): “Indeed, customers have been largely noticed to stay loyal and satisfied if they perceive a level of personalization as stated by Ball, Coelho, and Vilares (2006); Laroche et al. (2013); and Liang, Chen, Du, Turban, and Li (2012). According to Celsi and Olson (1988, p.”
Sense of community: an exploratory study of US consumers of financial services (2006, background): “Single women are less likely to be users of automated bill payment and telephone banking services ( Kolodinsky et al. , 2004”
The adoption of commercial innovations in the former Central and Eastern European markets : The case of internet banking in Estonia (2008, background): “Previous research conducted in the United States has shown that complexity has a negative connection with the use of Internet banking (Kolodinsky et al., 2004).”
Mobile Banking Adoption: Application of Diffusion of Innovation Theory (2012, result): “This supports other research finding in the context of PC and phone banking [Kolodinsky et al. 2004].”
An investigation into the acceptance of online banking in Saudi Arabia (2009, background): “…consumer acceptance and adoption of online banking have been at the forefront of several research projects in the US (e.g. Lassar et al., 2005; Kolodinsky et al., 2004), throughout Europe (see Littler and Melanthiou, 2006; Pikkarainen et al., 2004; Howcroft et al., 2002; Karjaluoto et al.,…”
Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy (2016, background): “Firstly, outcomes of using electronic banking channels have been extensively characterised with a high degree of uncertainty, intangibility, heterogeneity and vagueness (Curran and Meuter, 2005; Eriksson et al., 2008; Gan et al., 2006; Jaruwachirathanakul and Fink, 2005; Kolodinsky et al., 2004).”
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2018, methodology): “07 for those conducted by traditional methods (Cuevas, 1998; DeYoung et al., 2007; Hall et al., 1999; Kolodinsky et al., 2004; Lee, 2009; Xue et al., 2011).”
Customers' adoption of banking channels in Hong Kong (2005, background): “The technologies of electronic banking are already very advanced, especially in the USA (Kolodinsky et al., 2004).”
The role of consumer innovativeness and perceived risk in online banking usage (2009, background): “Online banking technology represents a variety of different services ranging from ( Kolodinsky et al. , 2004”
Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust (2015, background): “IB’s characteristics (i.e. compatibility, complexity, trialability and convenience) have been commonly recognised as key drivers in explaining a considerable variance in customer intention and acceptance of IB (Kolodinsky et al., 2004; Liao et al., 1999; Shih and Fang, 2004).”