Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay

By M. Holbrook. 2006

919 citations recorded by the source corpus.

Subfields: Cognitive Neuroscience, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/467ccbd5f3884f533376bd9cdb5d97a14c25b782

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Citations in the corpus

An Empirical Analysis of Franchisee Value-in-Use, Investment Risk and Relational Satisfaction (2011, positive): “Therefore, both utilitarian and hedonic components (Arnould and Thompson 2005; Holbrook 2006; Sheth, Newman and Gross 1991; Smith and Colgate 2007) are relevant to this study in evaluating how franchisee value-in-use evaluations affect important outcomes, such as the minimization of risk and the…”
Investigating Tourists’ Fun-Eliciting Process toward Tourism Destination Sites: An Application of Cognitive Appraisal Theory (2018, background): “In tourism, fun denotes the hedonic experience derived from aesthetic enjoyment or leisure activities during a visit (Holbrook 2006).”
Consumer engagement in online brand communities: the moderating role of personal values (2019, background): “While some regard perceived value as a unidimensional construct (e.g. Dodds et al., 1991; Monroe, 1979), others see perceived value as multidimensional (Holbrook, 2006; Ruiz et al., 2008).”
Value cocreation in service interactions (2015, background): “Within the S-D logic, value is understood as value in use, and is a phenomenological experience, defined as an ‘‘interactive, relativistic, preference experience’’ (Holbrook, 2006: 715).”
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2019, background): “However, from the experiential marketing perspective, customer perceived value is contextual in nature (Holbrook, 2006; El-Adly and Eid, 2016); hence, different dimensions for this construct are found in different service sectors.”
Experience value: antecedents and consequences (2014, background): “Experience consumption (Arnould & Thompson, 2005) within the context of a trip deals with emotions and contextual, symbolic, and non-utilitarian aspects of consumption (Holbrook, 1994, 1999, 2006; Woodruff, 1997).”
Who are you and what do you value? Investigating the role of personality traits and customer-perceived value in online customer engagement (2016, positive): “Efficiency involves value that results from the active use of an online brand community platform (Holbrook, 2006).”
Current and potential methods for measuring emotion in tourism experiences: a review (2015, background): “Fantasy, feelings and fun are a central part of hedonic experiences (Holbrook, 2006) and positive and pleasurable emotions and feelings are important components of tourism experiences (Tung & Ritchie, 2011).”
Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists (2020, background): “In the field of tourism and hospitality, fun may be one of the core elements of the consumer experience, and refers to the joyful experience gained from the aesthetic enjoyment of leisure activities during travel [48].”