Communication Across Cultures: Mutual Understanding in a Global World

By H. Bowe, K. Martin, Howard Manns. 2007

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Sub-dimensions of the four factor model of cultural intelligence : expanding the conceptualization and measurement of cultural intelligence (2012, background): “Speech Acts is defined as flexibility in manner of communicating specific types of messages such that requests, invitations, apologies, gratitude, disagreement, and saying ‘‘no’’ are expressed appropriately based on local standards (Bowe & Martin, 2007).”