E-commerce and tourism

By Hannes Werthner, Francesco Ricci. CACM, 2004

490 citations recorded by the source corpus.

Subfields: Communication, Computer Networks and Communications, Information Systems

View Paper: https://www.semanticscholar.org/paper/42c7ad44d8cf64f0fa35b262580f91bc64d5694b

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In Communication

In Computer Networks and Communications

In Information Systems

Citations in the corpus

Representation of the Online Tourism Domain in Search Engines (2008, background): “…in bridging the gap between the traveler and the tourism industry largely results from the fragmented, multi-faceted, and complex nature of the industry and the holistic, experiential nature of travel (Fesenmaier, Wöber, and Werthner 2006; Gretzel and Fesenmaier 2002; Werthner and Ricci 2004).”
Mobile recommender systems in tourism (2014, background): “Lately, they have been increasingly employed in the field of electronic tourism (e‐tourism), providing services like trip and activities advisory, lists of points of interest (POIs) that match user preferences, recommendations of tourist packages, etc [42],[91].”
Global shark currency: the distribution, frequency, and economic value of shark ecotourism (2011, background): “Tourism has long been one of the most important components of online commerce, and the Internet remains a predominant driver for the economic decisions of tourists when planning vacations and excursions (Milano, Baggio, & Piatrelli, 2011; Werthner & Ricci, 2004).”
“Do We Believe in TripAdvisor?” Examining Credibility Perceptions and Online Travelers’ Attitude toward Using User-Generated Content (2013, background): “Werthner and Ricci (2004) noted that “a new type of user is emerging, one who acts as his or her own travel agent and builds a personalized travel package” (p. 101).”
Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research. (2008, background): “Werthner and Ricci (2004) have thus found that the tourism industry is leading eCommerce applications.”
The Effect of Online Information Search on Image Development (2009, background): “The concept of tourist destination image (TDI) was first brought to marketers‘ attention as a tool helping product positioning and promotion.”
Smart tourism: foundations and developments (2015, background): “…early with the extensive adoption of information and communication technologies (ICT) in tourism, for instance in the form of global distribution and central reservation systems, the integration of Webbased technologies that led to the emergence of e-Tourism (Buhalis 2003; Werthner and Ricci 2004).”
Selling Rooms: Hotels vs. Third-Party Websites (2011, background): “In fact, Werthner and Ricci (2005) reported as early as 2005 that tourism had become the top industry in terms of online transaction volume.”
The Impact of Virtual Worlds on Word-of-Mouth: Improving Social Networking and Servicescape in the Hospitality Industry (2010, background): “The hospitality industry is a leading user of the Internet in a business-to-consumer (B2C) context ( Werthner & Ricci, 2004 ).”
User generated content: the use of blogs for tourism organisations and tourism consumers (2009, background): “Tourism has been ranked as the foremost industry in terms of volume of online transactions (Werthner and Ricci 2004).”