The Place of Face-to-Face Communication in Distributed Work

By Pamela J. Hinds, Sara B. Kiesler. 2002

316 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/35d9fb3e8a153775a494e055c03caf87c8e5de0c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Citations in the corpus

The Use of Enterprise Social Network Sites for Knowledge Sharing in Distributed Organizations (2015, background): “Employees in distributed organizations may find it more difficult to activate social capital because they have fewer opportunities for face-to-face interactions, which are important for sustaining social relationships (Nardi & Whittaker, 2002).”
A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being (2020, background): “…from home or other remote locations may increase feelings of social isolation and loneliness by limiting opportunities to develop meaningful relationships with colleagues and lead to a deterioration of social relationships at work (Golden, 2006; Monge et al., 1985; Nardi and Whittaker, 2002).”
The rules of virtual groups: Trust, liking, and performance in computer-mediated communication (2005, background): “In FtF settings message reception may be more passively inferred through the attention monitoring that co-presence provides (Nardi & Whittaker, 2002).”
How Conversations Change Over Time in Face-to-Face and Video-Mediated Communication (2009, background): “Nardi and Whittaker (2002) suggested that chat could aid in developing a sense of social connection and awareness, and stimulate impromptu, or watercooler conversations that nurture understanding and trust.”
Testing the Connectivity Paradox: Linking Teleworkers' Communication Media Use to Social Presence, Stress from Interruptions, and Organizational Identification (2012, background): “In general, telework enables employees to withdraw from unwanted workplace communication and to secure uninterrupted time to work (Nardi & Whittaker, 2002).”
Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial (2010, background): “Telework may allow employees to escape workplace distractions (Nardi & Whittaker, 2002) and interruptions (Konradt, Hertel, & Schmook, 2003), and disengage from office politics (Ellison, 2004), which should be satisfying.”