Returns on Investments in Information Technology: A Research Synthesis

By Bruce Dehning, Vernon J. Richardson. The Journal of Information Systems, 2002

460 citations recorded by the source corpus.

Subfields: Accounting, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/2d116a4ee098bc2e80232ba14de32172277651f3

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Citations in the corpus

IT Capability and Digital Transformation: A Firm Performance Perspective (2016, background): “On the one hand, there is a rich body of literature on IT value and its direct impact on firm performance (Bharadwaj 2000; Chan 2000; Dehning and Richardson 2002; Mahmood and Mann 2000; Wade and Hulland 2004).”
Revisiting IS business value research: what we already know, what we still need to know, and how we can get there (2013, methodology): “In their literature review, Dehning & Richardson (2002) conclude that market values increase by five to 20 times the amount spent on IS, and that shareholders value strategic IS investments.”
Measuring the effects of business intelligence systems: The relationship between business process and organizational performance (2008, background): “A second Factor Analysis was applied to the remaining 18 items, after removing the anomalous items.”
DETERMINANTS OF ORGANIZATIONAL PERFORMANCE: THE CASE OF ROMANIA (2011, background): “One study aimed at identifying the relationship between the ERP and organizational performance belongs to Dehning & Richardson (2002).”
How to improve firm performance using big data analytics capability and business strategy alignment (2016, background): “Based on the RBT, some scholars propose that internal business processes could be important factors linking BDAC and firm performance (FPER) (Dehning and Richardson, 2002; Melville et al., 2004).”
Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts (2004, background): “Researchers have investigated the returns on IT investments at the national, industry, and firm levels, and the relationship between IT usage and business performance [6, 22, 55, 63].”
A Process-Oriented Perspective on the Alignment of Information Technology and Business Strategy (2007, background): “Although literature reviews have identified a wide variety of firm-level metrics of IT impacts [22, 36, 45], the relative absence of objective process-level measures has complicated the task of evaluating IT impacts at this level [2, 74].”
The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations (2007, background): “The evidence in this paper also contributes to the literature on the effect of information technology (IT) investments on ﬁnancial performance (see Dehning and Richardson, 2002 for a recent review of this literature).”
The financial performance effects of IT-based supply chain management systems in manufacturing firms (2007, background): “proposed by Dehning and Richardson (2002) in which IT investments are proposed to have both”