Adaptive automation, trust, and self-confidence in fault management of time-critical tasks.

By Neville Moray, T. Inagaki, M. Itoh. Journal of experimental psychology. Applied, 2000

390 citations recorded by the source corpus.

Subfields: Radiological and Ultrasound Technology, Social Psychology, Surgery

View Paper: https://www.semanticscholar.org/paper/2bd7793923043fd90c11f8770e3c7264c080b9bf

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Citations in the corpus

Human-Automation Interaction (2005, background): “At the same time, several researchers have investigated human performance in relation to adaptive automation using simulations of flight, air traffic control, driving tasks, and process control (Inagaki, 2003; Moray et al., 2000; Parasuraman, 1993; Scerbo, 1996).”
Not All Trust Is Created Equal: Dispositional and History-Based Trust in Human-Automation Interactions (2008, methodology): “Trust in the system was negatively affected by machine errors on a route-planning task (de Vries et al., 2003), a visual search task (Dzindolet et al., 2003), the PASTEURIZER task (Lee & Moray, 1992), and others (Johnson, 2004; Moray, Inagaki, & Itoh, 2000; Wiegmann, Rich, & Zhang, 2001).”
Trust in Automation: Designing for Appropriate Reliance (2004, background): “The absolute level of this drop-off seems to be highly system and context dependent, with estimates ranging from 90% (Moray et al., 2000) and 70% (Kantowitz et al., 1997a) to 60% (Fox, 1996).”
Understanding human management of automation errors (2013, methodology): “Not surprisingly, research has demonstrated that using perfectly reliable automation results in superior system performance when compared to manual performance (Moray, Inagaki, and Itoh 2000; Dixon, Wickens, and Chang 2005).”
Validation of A Trust In Medical Technology Instrument (2010, background): “…(Lee and Moray, 1994; Muir, 1994; Muir and Moray, 1996; Parasuraman and Riley, 1997; Bisantz and Seong, 2001; Hoc, 2000; Lewandowsky et al., 2000; Moray, 2000; Sheridan, 2002; Dzindolet et al., 2003; Lee and See, 2004) and trust between users and internet technologies (Basso et al., 2001;…”
A Meta-Analysis of Factors Influencing the Development of Trust in Automation (2016, background): “Systems with highly reliable behavior and communication engender trust across differing task contexts (Bagheri & Jamieson, 2004; Bailey et al., 2006; Bliss & Acton, 2003; Cahour & Forzy, 2009; Cummings, Clare, & Hart,, 2010; Donmez et al., 2006; Ho et al., 2005; Kazi, Stanton, Walker, & Young, 2007;”
Extending the Technology Acceptance Model to assess automation (2011, background): “Granting automation full control without operator approval might be limited to situations where operators fail to respond or where operators cannot respond fast enough (Moray et al. 2000).”
Designing for Flexible Interaction Between Humans and Automation: Delegation Interfaces for Supervisory Control (2007, background): “Studies have shown that adaptive systems can regulate operator workload and enhance performance while preserving the benefits of automation (Hilburn, Jorna, Byrne, & Parasuraman, 1997; Kaber & Endsley, 2004; Moray et al., 2000; Prinzel et al., 2003).”