Designing for Flexible Interaction Between Humans and Automation: Delegation Interfaces for Supervisory Control

By Christopher Allen Miller, Raja Parasuraman. Hum. Factors, 2007

487 citations recorded by the source corpus.

Subfields: Information Systems and Management, Social Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/9f9de7a7382d393ff68fa8fb7d79bffe64579c7b

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In Information Systems and Management

In Social Psychology

In Human-Computer Interaction

Citations in the corpus

Humans: Still Vital After All These Years of Automation (2008, background): “Miller and Parasuraman (2007) proposed architectures for such delegation automation and described some of the preliminary evidence in support of their efficacy (see also Parasuraman, Galster, Squire, Furukawa, & Miller, 2005).”
Human–Agent Teaming for Multirobot Control: A Review of Human Factors Issues (2014, background): “man (as opposed to the automated systems in the case of adaptive automation) [19], [58], [67], [68].”
Human Performance Consequences of Stages and Levels of Automation (2014, background): “Going beyond the issues of highly reliable automation, Endsley and Kiris (1995) and Miller and Parasuraman (2007) have pointed out that also the “competence” of the automation must be considered.”
Intelligent Agent Transparency in Human–Agent Teaming for Multi-UxV Management (2016, background): “In this context, a “play” refers to a scripted plan for coordinating multiple UxVs, which is augmented by the IA that chooses the appropriate assets for the specific mission (Douglass, 2013; Miller & Parasuraman, 2007).”
The Next Generation of Research on IS Use: A Theoretical Framework of Delegation to and from Agentic IS Artifacts (2021, methodology): “We therefore propose three fundamental task attributes: action requirements (Brenner et al. 2012; Miller and Parasuraman 2007; Parasuraman et al. 2000; Russell 2019), complexity (Campbell 1988; Dorf and Bishop 1998; Lee and Markus 1967; Leigh 2007; Russell and Norvig 2016), and decomposability…”
Situation Awareness, Mental Workload, and Trust in Automation: Viable, Empirically Supported Cognitive Engineering Constructs (2008, background): “Low levels of trust can lead to disuse, as is often the case with automated alarm systems that generate many false alerts (Dixon, Wickens, & McCarley, 2007; Parasuraman, Hancock, & Olofinboba, 1997 .”
Towards a dynamic balance between humans and automation: authority, ability, responsibility and control in shared and cooperative control situations (2012, background): “Related in meaning and also frequently used is the term competency that ‘‘refers to correct behaviour in context’’ (Miller and Parasuraman 2007).”
Haptic shared control: smoothly shifting control authority? (2012, background): “It is thought that ''…adaptable automation can lead to benefits similar to those of adaptive automation while avoiding many of its pitfalls'' (Miller and Parasuraman 2007).”