Information Quality for Mobile Internet Services: A Theoretical Model with Empirical Validation

By Minhee Chae, Jinwoo Kim, Hoyoung Kim, Hosung Ryu. Electronic Markets, 2002

345 citations recorded by the source corpus.

Subfields: Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/2a0fe398b2f98bebe67e075bf03b15c338d15b1e

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In Management Science and Operations Research

Citations in the corpus

The determinants of recommendations to use augmented reality technologies: the case of a Korean theme park. (2015, background): “Within the mobile service acceptance context, many researchers have confirmed the effect of content quality on users’ acceptance (Chae et al., 2002; Kuo et al., 2009; Lee & Chung, 2009; Wang & Chen, 2011).”
Design aesthetics leading to m-loyalty in mobile commerce (2006, background): “In alignment with the definition of loyalty for an Internet site, mobile loyalty, or m-loyalty also depends on user willingness to revisit a site [10,57].”
The effects of privacy concerns and personal innovativeness on potential and experienced customers’ adoption of location-based services (2009, methodology): “…I plan to use the LBS in the next 6 months Performance Expectancy PEPT1 LBS reduce my searching time to find the information/ services that I need Chae and Kim (2001); Venkatesh et al. (2003) PEPT2 LBS reduce my searching efforts to find the information/services I needed PEPT3 With the LBS, I…”
Usability, quality, value and e-learning continuance decisions (2005, background): “Chae and Kim (2001) proposed a model of information quality to identify the important dimensions of information quality in increasing user satisfaction and customer loyalty for mobile Internet services.”
Quality evaluation of product reviews using an information quality framework (2011, background): “Kim and Hovy [15] also usedWordNet to expand a human-composed opinion lexicon.”
Examining the integrated influence of fairness and quality on learners’ satisfaction and Web‐based learning continuance intention (2007, background): “Chae & Kim (2001) indicated that information quality had a signiﬁcant effect on user satisfaction with mobile internet services.”
The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services (2009, methodology): “To measure locatability, we used four items based on the lBS literature to reflect the properties of timeliness and positioning [14, 39].”
The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009, background): “Chae et al. (2002) Yang et al. (2005) Lin & Wang (2006) Post-purchase intention PI1 PI2 PI3 In the future, I will use the value-added services provided by this telecom company again.”
Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model (2019, background): “Chae et al. (2002) found that information quality significantly influences the use of mobile Internet in general.”