Conveying Trustworthiness to Online Consumers: Reactions to Consensus, Physical Store Presence, Brand Familiarity, and Generalized Suspicion

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Effectiveness of Marketing Cues on Consumer Perceptions of Quality: The Moderating Roles of Brand Reputation and Third-Party Information (2013, methodology): “Drawing on Benedicktus et al. (2010), independent and credible third-party information was expected to operate as another high-scope cue in this research context.”
The influence of online information on investing decisions of reward-based crowdfunding (2017, background): “Sometimes this is done through third party Web sites specializing in product reviews (Benedicktus et al., 2010; Zhu and Zhang, 2010).”
Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products (2013, background): “…of reviewer agreement and signals of consensus such as the number of “likes,” the number of reviewers who found a review helpful, the number of reviewers that agree with a review, or through third party Web sites specialized in product reviews (Benedicktus et al. 2010; Zhu and Zhang 2010).”
Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus (2016, background): “Finally, Benedicktus et al. (2010) researched the effects of consensus information via satisfaction ratings with retailers and provides support for the effects of consensus on the perceived trustworthiness of the retailer and the respondent's purchase intention.”