Service employee burnout and engagement: the moderating role of power distance orientation

By Seigyoung Auh, B. Menguc, Stavroula Spyropoulou, Fatima Wang. 2016

95 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/21cd862dce65e7eb31a3191ecba2d9d79b142fb2

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. V. Yeniaras
2. Seigyoung Auh
3. Constantine S. Katsikeas
4. B. Menguc

In Sociology and Political Science

1. Seigyoung Auh
2. Constantine S. Katsikeas
3. B. Menguc

Citations in the corpus

• The role of climate: implications for service employee engagement and customer service performance (2017, background): “Apart from Auh et al. (2016), who examine the antecedents of engagement under the moderating role of power distance orientation, and Kumar and Pansari (2016), who show the boundary conditions of the engagement– performance relationship, the engagement literature has largely adopted a…”