The role of climate: implications for service employee engagement and customer service performance

By B. Menguc, Seigyoung Auh, V. Yeniaras, Constantine S. Katsikeas. 2017

124 citations recorded by the source corpus.

Subfields: Demography, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/4fb10790ab7b400ad6e50293a319bb8d26c61545