Mediating Effects of Place Attachment and Satisfaction on the Relationship between Tourists’ Emotions and Intention to Recommend

By Sameer Hosany, Girish Prayag, R. van der Veen, Songshan (Sam) Huang, S. Deesilatham. 2017

400 citations recorded by the source corpus.

This study develops a model based on the developmental theory of place attachment. The model considers the influence of tourists’ emotions on place attachment and the mediating effects of satisfaction and place attachment on the relationship between tourists’ emotions and intention to recommend. The model was tested using data collected from 464 international tourists at the end of their trip to Thailand. Results show that positive emotions, negative emotions and satisfaction are significant determinants of place attachment. In particular, negative emotions display a positive relationship with place attachment. In addition, only satisfaction mediates the relationship between tourists’ emotions and intention to recommend. Findings highlight the need for researchers to incorporate emotions in modeling place attachment and offer implications for marketers promoting Thailand as a tourist destination.

Subfields: Geography, Planning and Development, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f89f6253075a48769c473e154c9ff527a8dfa864

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In Geography, Planning and Development

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Citations in the corpus

Tourists’ Destination Loyalty through Emotional Solidarity with Residents: An Integrative Moderated Mediation Model (2018, result): “…solidarity positively influences tourists’ satisfaction, and that tourists’ satisfaction positively influences loyalty, which is in line with the results of recent studies (e.g., Engeset and Elvekrok 2015; Hosany et al. 2016; Prayag and Ryan 2012; Prayag et al. 2017; Su, Swanson, and Chen 2016).”
Visitors’ Place Attachment and Destination Loyalty: Examining the Roles of Emotional Solidarity and Perceived Safety (2020, background): “…and emotional solidarity (Woosnam et al. 2016); (2) emotional solidarity and destination loyalty (Aleshinloye and Woosnam 2015; Ribeiro et al. 2018); and (3) place attachment and destination loyalty (Hosany et al. 2016; Lee, Kyle, and Scott 2012; Prayag and Ryan 2011; Su, Cheng, and Huang 2011).”
Visitors' loyalty to religious tourism destinations: Considering place attachment, emotional experience and religious affiliation (2020, background): “additional psychological concepts such as emotions (Hosany et al., 2017) and perceived authenticity (Kolar & Zabkar, 2010), religious tourism destination images (Huang & Pearce, 2019) as well as intentional measures like willingness to pay (Prayag et al.”
The Influence of Place Attachment, Ad-Evoked Positive Affect, and Motivation on Intention to Visit: Imagination Proclivity as a Moderator (2020, background): “Past research has documented the predictive power of place attachment on postvisit tourist behaviors such as intention to recommend (e.g., Hosany et al. 2017), revisit intentions (e.g., Stylos et al. 2017), and loyalty (e.g., Prayag and Ryan 2012; Yuksel, Yuksel, and Bilim 2010).”
The impact of positive emotional experiences on eWOM generation and loyalty (2018, background): “More specifically, the link between positive emotions and customer satisfaction is confirmed in several research papers (Ali et al., 2016; Bigné et al., 2008; Hosany et al., 2017; Rodríguez del Bosque and San Martín, 2008).”
Testing mediation roles of place attachment and tourist satisfaction on destination attractiveness and destination loyalty relationship using phantom approach (2020, background): “However, Hosany et al. (2017) and Kim et al. (2017) argued that there are only two important dimensions to measure place attachment instead of four.”