Comparing the Perceived Value of Information and Entertainment Mobile Services

By Minna Pihlström, Gregory J. Brush. 2008

381 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/20555a7f539ad287d2e5e8aeb7596fb6dbfab2ce

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Further insights into perceived value and consumer loyalty: A "Green" perspective (2011, background): “This is crucial from a marketing perspective because different value dimensions may have different effects on loyalty perceptions (Pihlström & Brush, 2008).”
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance (2013, background): “For instance, more customer-oriented salespersons are found to enhance customers' willingness to pay (Homburg et al. 2009; Pihlstrom and Brush 2008) and prior research has also found that greater customer orientation enhances the interest of customers to transact with the firm and purchase related…”
The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education: An empirical examination (2011, background): “…treating value as a higher order construct hides the differential behaviour of its respective dimensions (Gipp, Kalafatis, & Ledden, 2008; Ledden & Kalafatis 2010; Ledden et al., 2007; Lin et al., 2005; Pihlström & Brush, 2008; Pura, 2005; Ruiz et al., 2008; Whittaker, Ledden, & Kalafatis, 2007).”
Value‐driven Internet shopping: The mental accounting theory perspective (2010, background): “There are many studies that adopt value as a key predictor of customer purchase decision making (Bolton & Drew, 1991; Chang & Wildt, 1994; Chen & Dubinsky, 2003; Dodds, Monroe, & Grewel, 1991; Lee, Soutar, & Louviere, 2007; Pihlström & Brush, 2008; Zeithaml, 1988).”
The use of social media in travel information search (2015, background): “There are many studies that adopt value as a key predictor of IT user’s decision to adopt a mobile services (Pihlström and Brush, 2008; Pura, 2005), Internet shopping behavior in a consumer use context (Venkatesh et al., 2012), customer purchase decision making on Internet shopping context (Chen…”
Mobile Games: Analyzing the Needs and Values of the Consumers (2010, background): “Furthermore, the context-specific conditions under which services are used through the mobile channel have been confirmed to be essential factors in deriving perceived value (Mallat et al. 2009; Pihlström and Brush 2008).”