Are key account relationships different? Empirical results on supplier strategies and customer reactions

By Björn Sven Ivens, C. Pardo. 2007

197 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/1cf910377438414166ce6d7edf774f2351f6a0d8

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Eric C. Shiu
2. P. Naudé
3. Zhizhong Jiang
4. Stephan C. Henneberg

In Organizational Behavior and Human Resource Management

1. Eric C. Shiu
2. P. Naudé
3. Zhizhong Jiang
4. Stephan C. Henneberg

Citations in the corpus

• Relationship Quality in Business to Business Relationships—Reviewing the Current Literatures and Proposing a New Measurement Model (2016, background): “Whereas most authors use overall satisfaction in their measure, Farrelly and Quester (2005), as well as Ivens and Pardo (2007), distinguish between the two facets of social and economic satisfaction, and consider them as two different components in the formation of relationship quality.”