Exploring the Job Demands–Resources Model of Work Engagement in Government: Bringing in a Psychological Perspective
By R. Borst, Peter Kruyen, C. Lako. 2017
184 citations recorded by the source corpus.
Work engagement refers to an active energetic state of mind that is characterized by vigor, dedication, and absorption. Despite practitioner’s attention for work engagement, few public administration scholars have studied public servants’ work engagement empirically. The goal of this study is to extend the job demands–resources (JD-R) model of work engagement using insights from the public administration literature. The analysis of a large-scale survey (N = 9,465) shows that (a) work and personal resources, including public service motivation, are positively related to work engagement; (b) red tape moderates these relationships; and (c) work engagement mediates the relationship between JD-R and job outcomes. In conclusion, public organizations can potentially increase work engagement and inherently employee outcomes by increasing work-related resources (autonomy, cooperation with colleagues) and selecting personnel with a proactive personality and high levels of public service motivation.
Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Public Administration
View Paper: https://www.semanticscholar.org/paper/1aec76a54d1d45a401928336a47964a644cf0947
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In Management Information Systems
In Organizational Behavior and Human Resource Management
In Public Administration
Citations in the corpus
- Sense of community, sense of community responsibility, organizational commitment and identification, and public service motivation: a simultaneous test of affective states on employee well-being and engagement in a public service work context (2020, background): “Recently, Borst (2018), and Borst, Kruyen, and Lako (2017), noted that there is a dearth of research examining work engagement in public administration.”