The internet, information and empowerment

By Tina Harrison, Kathryn Waite, Gary L. Hunter. 2006

174 citations recorded by the source corpus.

Subfields: Accounting, Information Systems and Management, Marketing

View Paper: https://www.semanticscholar.org/paper/1599c8e75a3888a3d6305ae73afaf158271b076c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Accounting

1. L. Berry

In Information Systems and Management

1. E. Penz
2. Ruth N. Bolton
3. A. Parasuraman
4. L. Berry
5. Margaret K Hogg
6. Nikos Tsikriktsis
7. Sang Hyun Kim
8. Cheng Wang

In Marketing

1. E. Penz
2. Ruth N. Bolton
3. A. Parasuraman
4. L. Berry
5. Margaret K Hogg
6. Bård Tronvoll
7. Peter C. Verhoef
8. Shpëtim Çerri

Citations in the corpus

• The role of mixed emotions in consumer behaviour (2011, background): “Greater choice is thus accompanied by fears of not being able to control one’s behaviour; the risk of information overload; and cognitive dissonance evoked by feelings of regret which are derived, in part, from the products which have not been selected (Harrison et al., 2006).”
• Opportunities for Innovation in the Delivery of Interactive Retail Services (2010, background): “For complex services such as financial and healthcare services, access to reliable information may be insufficient; consumers also need to be able to understand it (Harrison, Waite, and Hunter 2006).”