Hotels’ environmental leadership and employees’ organizational citizenship behavior

By Woo Gon Kim, Sean P. McGinley, Hyung-Min Choi, Charoenchai Agmapisarn. 2020

197 citations recorded by the source corpus.

Abstract Expanding on a stream of literature connecting employee motivation to environmental practices, this research investigated why hospitality employees participated in organizational citizenship behaviors related to company sustainability efforts. The results of this study suggest that employees’ environmental belief partially mediates the influences of both environmental-transformational leadership and environmental policies on organizational citizenship behavior toward the environment, while it fully mediates the association between environmental training and the outcome. The findings also demonstrate that employees’ perception of organizational support moderates the relationship between environmental belief and organizational citizenship behavior toward the environment. Pointedly, hospitality workers reported they were increasingly more likely to engage in ecologically friendly organizational citizenship behaviors as their environmental beliefs increased, and as such, organizational support moderated the association so that the more support received, the more likely workers would engage in such behaviors, and the less support received, the less likely they were to do so.

Subfields: Management, Monitoring, Policy and Law, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/0b5164e21727714ac1c722fdbbb3f43713c73bf7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management, Monitoring, Policy and Law

1. C. Farao
2. Y. Kundi
3. M. Aboramadan

In Marketing

1. C. Farao
2. Y. Kundi
3. M. Aboramadan

In Organizational Behavior and Human Resource Management

1. C. Farao
2. Y. Kundi
3. M. Aboramadan

Citations in the corpus

• Do green human resource management and self-efficacy facilitate green creativity? A study of luxury hotels and resorts (2021, unknown): “…the growing opportunities and importance of sustainability, particularly in the hospitality sector, markets and organizations are showing an increasing tendency to strategically incorporate a green HRM agenda and policies into their core objectives (Dumont et al., 2017; Y. J. Kim et al., 2020).”
• Examining the effects of environmentally-specific servant leadership on green work outcomes among hotel employees: the mediating role of climate for green creativity (2021, background): “Similarly, W. G. Kim et al. (2020) found that environmental-transformational leadership boost employees’ organizational citizenship behavior for the environment in green-certified hotels in Thailand.”