Sense of calling and career satisfaction of hotel frontline employees: Mediation through knowledge sharing with organizational members

122 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Workplace spirituality – customer engagement Nexus: the mediated role of spiritual leadership on customer–oriented boundary–spanning behaviors (2019, background): “This concurs with studies suggesting that sense of calling is strongly relevant to critical organizational and individual outcomes, such as knowledge sharing with organization members and service quality (Lee, 2014, 2016), and extra-role behaviors (Caillier, 2016).”
The structural relationship between TQM, employee satisfaction and hotel performance (2017, background): “In this context, front-line employees are expected to deliver high-quality service to the customer (Karatepe and Karadas, 2015; Lee et al., 2015; Lin et al., 2015; Lee, 2016; Jha et al., 2017) and handle customer complaints and requests effectively (Karatepe and Vatankhah, 2015; Karatepe, 2015; Bake”