Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment

By Mary Ann Eastlick, S. Lotz, Patricia T. Warrington. 2006

640 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/020afac19db1ab4ab63363adc3b6f187680d0cf0

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Understanding Privacy Online: Development of a Social Contract Approach to Privacy (2016, background): “…only does meeting consumer privacy expectations increase purchase intentions and consumers’ likelihood to transact with a firm (Cases et al. 2010; Eastlick et al. 2006), but meeting consumer privacy expectations also increases trust in a firm (McCole et al. 2010), while violating privacy…”
Information Privacy Research: An Interdisciplinary Review (2011, background): “…of fair information practices (Culnan and Armstrong 1999; Xu et al. 2010), explicit communication of a privacy policy (Andrade et al. 2002; Eastlick et al. 2006; Milne and Boza 1999), adoption of P3P in their privacy policy development (Xu et al. 2005), and/or display of privacy notices…”
A conceptual model of trust in the online environment (2007, background): “Even though prior literature has proposed that trust is a very important factor for successful online transactions ( Eastlick et al. , 2006”
The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea (2013, neutral): “Recently, the role of e-trust in B2C exchanges has received more attention (Eastlick et al., 2006; Horppu et al., 2008; Jin, Park, & Kim, 2008; Mejia, Pena, Munoz, & Esparza, 2009; Mukherjee & Nath, 2007; Pang et al., 2007; Sahadev & Purani, 2008).”
Internet Privacy Concerns: An Integrated Conceptualization and Four Empirical Studies (2013, background): “In past research, information privacy concerns and IPC have been conceptualized as a single first-order factor (e.g., Buchanan et al. 2007; Eastlick et al. 2006; Liu et al. 2005), multiple first-order factors (e.g., Chen and Rea 2004; Culnan 1993; Earp et al. 2005; Smith et al. 1996), and a…”
Impact of Trust and Privacy Concerns on Technology Acceptance in Healthcare: An Indian Perspective (2020, positive): “Our results support previous studies, carried out in di ﬀ erent services, which suggest that if consumers ’ privacy concerns are not mitigated, they will have negative impact on consumers ’ decision on availing that service [37].”
Beyond technology acceptance: Brand relationships and online brand experience☆ (2013, background): “, 2006) are important predictors of trust also because they mitigate concerns about privacy or security (Eastlick et al., 2006).”
Privacy in the Digital Age: A Review of Information Privacy Research in Information Systems (2011, background): “Journal of Information Systems Security and privacy) (Adams and Dimitriou 2008; Basu 2006a; Basu 2007c; Basu 2007d; Basu 2008a; Basu 2005d; Basu and Chenoweth 2006b; Bhaskar 2005; Brehm and Gómez 2005; Campbell 1997; Cannoy et al. 2006; Carr 2009; Cavusoglu 2010; Chan et al. 2005a; Changchit 2007a; ”