A conceptual model of trust in the online environment

By Jari Tapani Salo, Heikki Karjaluoto. Online information review (Print), 2007

315 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Information Systems and Management, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/78ad93a0f5e97ab16399e898bb59833b25b3c6f6

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In Artificial Intelligence

In Information Systems and Management

In Organizational Behavior and Human Resource Management

Citations in the corpus

The privacy-personalization paradox in mHealth services acceptance of different age groups (2016, background): “Trust has been explored in many disciplines because it can reduce uncertainty and induce reliance on, another person or entity, as well as enhance desirable behavior (Gefen et al. 2003), especially in Internet contexts (Salo and Karjaluoto 2007).”
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator (2008, background): “Brand of retailer’s web site, trust and perceived risk A web site commanding high consumer awareness will influence trust and satisfaction (Yoon, 2002), since most consumers assume that a well-known web site has better capabilities to fulfil their demands (Harridge-March, 2006; Jari and Heikki, 2007”
The impact of online reviews on hotel booking intentions and perception of trust. (2011, background): “This virtual trust, in turn, forms the basis for developing trust in the company itself (Salo & Karjaluoto, 2007; Wu, Chen & Chung, 2010).”
Consumers' decisions in social commerce context: An empirical investigation (2015, background): “The relationship between trust toward a community and customers' loyalty was well established in the literature [30,39,42,43].”
The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping (2020, background): “Satisfaction with the information service is expected to increase as perceptions of security and privacy risk decrease (Zhou et al., 2008; Salo & Karjaluoto, 2007).”
Antecedents and consequences of trust in online product recommendation: An empirical study in social shopping (2010, result): “The results were in line with those of past studies (Chang and Chen, 2008; Kim and Tadisina, 2005; McKnight et al., 2002; Salo and Karjaluoto, 2007).”