Valuing Task and Contextual Performance: Experience, Job Roles, and Ratings of the Importance of Job Behaviors

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Voice, creativity, and big five personality traits: A meta-analysis (2018, background): “Thus, out of necessity, organizations implicitly expect their employees to engage in discretionary efforts, which is one reason that experienced managers value OCBs as highly as task performance (Befort & Hattrup, 2003).”
Impact of emotional intelligence on teacher׳s performance in higher education institutions of Pakistan (2017, background): “Befort and Hattrup (2003) suggested that the job performance is significantly affected by the job demands as well as organizational goals and objectives. Individuals who are highly emotional intelligent are able to regulate their emotions more effectively by maintaining a positive psychological cond”
Job Stress and Job Performance Among Employees in Public Sector in Istanbul: Examining the Moderating Role of Emotional Intelligence (2013, background): “Befort and Hattrup (2003) indicate that the essence of job performance relies on the demands of the job, the goals and the mission of the organization and the beliefs of the organization about which behavior are mostly valued.”