Job Stress and Job Performance Among Employees in Public Sector in Istanbul: Examining the Moderating Role of Emotional Intelligence

By Uğur Yozgat, Serra Yurtkoru, Elif Bilginoğlu. 2013

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Abstract This study was conducted among 424 public sector employees to examine the relationship between job stress and job performance considering emotional intelligence as a moderating variable. It was also intended to be a replication of a previous study on job stress and job performance which was conducted in the Taiwanese Finance industry. The result pattern across both samples was similar. While a negative relationship was found between job stress and job performance, it was reported that emotional intelligence had a positive impact on job performance and moderated this relationship.

Subfields: Clinical Psychology, Organizational Behavior and Human Resource Management, Social Psychology

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