L. Slevitch

Organizational Behavior and Human Resource Management · 2010

A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 6 citations into it; #7,599 of 8,741 by trust here, #7,689 by citations

Whom L. Slevitch trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Carolyn C. Preston
2. Andrew M. Colman
3. E. Anderson
4. Shueh-Chin Ting

Who trusts L. Slevitch overall

1. C. Yen
2. Andrew Chan

Papers from L. Slevitch's perspective

Ordered by how strongly the researchers L. Slevitch trusts endorse each paper. Same corpus, a different order for every researcher.

1. Strengthening the Satisfaction-Profit Chain
2. The asymmetrical and non-linear effects of store quality attributes on customer satisfaction
3. Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences. (Acta Psychologica)
4. Customer satisfaction: A meta-analysis of the empirical evidence
5. The magical number seven, plus or minus two: some limits on our capacity for processing information. 1956.
6. Statistical Power Analysis for the Behavioral Sciences (2nd ed.)
7. The magical number seven plus or minus two: some limits on our capacity for processing information.
8. Prospect theory: An analysis of decision under risk Econometrica 47
9. Should we delight the customer?
10. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn

Their papers

• Asymmetric relationship between attribute performance and customer satisfaction: A new perspective (2010) — 118 citations