D. Mount
Sociology and Political Science · with Mattila · 2011
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 7 citations into it
Whom D. Mount trusts
Their strongest outbound trust, strongest first, inferred from their citations.
- Deanna Geddes (in Sociology and Political Science)
Papers from D. Mount's perspective
Ordered by how strongly the researchers D. Mount trusts endorse each paper. Same corpus, a different order for every researcher.
- Exploring the Dimensions of Emotional Labor
- Customer-Employee Rapport in Service Relationships
- The Ripple Effect: Emotional Contagion and its Influence on Group Behavior
- The Social Identity Theory of Intergroup Behavior.
- "Mood contagion": the automatic transfer of mood between persons. (Journal of Personality and Social Psychology)
- Giving in to Feel Good: The Place of Emotion Regulation in the Context of General Self-Control
- How Emotions Work: The Social Functions of Emotional Expression in Negotiations
- Four latent traits of emotional experience and their involvement in well-being, coping, and attributional style
- The Effects of Occupational Characteristics on the Experience and Expression of Anger in the Workplace
- Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in the Work Environment
Their papers
- Other consumers in service encounters: a script theoretical perspective. (2011) — 88 citations