H. Ariffin

Marketing · 2016

A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Marketing — 7 citations into it
• Organizational Behavior and Human Resource Management — 7 citations into it

Whom H. Ariffin trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Riadh Ladhari

Papers from H. Ariffin's perspective

Ordered by how strongly the researchers H. Ariffin trusts endorse each paper. Same corpus, a different order for every researcher.

1. Determinants of dining satisfaction and post-dining behavioral intentions.
2. A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
3. A dimension‐specific analysis of performance‐only measurement of service quality and satisfaction in China's retail banking
4. Bank service quality: evidence from five Balkan countries
5. A reliable and valid measurement scale for the perceived service quality of banks
6. Correlates of customer loyalty to their bank: a case study in Nigeria
7. The antecedents of service quality and product quality and their influences on bank reputation: evidence from the banking industry in China
8. The determinants of customer loyalty: An analysis of intangible factors in three service industries
9. Relationship orientation or service quality
10. Service quality measurement in the Chinese corporate banking market

Their papers

• Service Quality, Customers’ Satisfaction and the Moderating Effects of Gender: A Study of Arabic Restaurants (2016) — 123 citations