Pallab Paul

2002–2005

A researcher in the Science corpus: 2 papers; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Whom Pallab Paul trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Dwayne D. Gremler
  2. Mark R. Young
  3. S. Keaveney

Papers from Pallab Paul's perspective

Ordered by how strongly the researchers Pallab Paul trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Experiential Learning Exercises in Services Marketing Courses
  2. Experiential learning. (Environmental Science and Technology)
  3. Experiential Learning=Hands-On+Minds-On
  4. From bad to worse
  5. Service quality: beyond cognitive assessment
  6. When Intelligence is (Dys)Functional for Achieving Sales Performance
  7. “I’m Mad and I Can’t Get That Service Failure Off My Mind”
  8. Emotional intelligence: fundamental competencies for enhanced service provision
  9. Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms
  10. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)

Their papers