J. Ward

Organizational Behavior and Human Resource Management · with McMurray · 2014

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom J. Ward trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Alicia A. Grandey

Papers from J. Ward's perspective

Ordered by how strongly the researchers J. Ward trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Emotional labor and burnout: Comparing two perspectives of "people work"
  2. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
  3. The Managed Heart: Commercialization of Human Feeling.
  4. Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
  5. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
  6. Normalizing emotion in organizations: Making the extraordinary seem ordinary
  7. Organizations in a State of Darkness: Towards a Theory of Organizational Miasma
  8. The SAGE Dictionary of Qualitative Management Research
  9. Identity Dynamics in Occupational Dirty Work: Integrating Social Identity and System Justification Perspectives (Organ. Sci.)
  10. Emotion Helping by Managers: An Emergent Understanding of Discrepant Role Expectations and Outcomes

Their papers