Khairunisah Ibrahim

Organizational Behavior and Human Resource Management · 2020

A researcher in the Science corpus: 1 paper; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 17 citations into it
• Marketing — 9 citations into it
• Information Systems and Management — 7 citations into it
• Sociology and Political Science — 7 citations into it

Whom Khairunisah Ibrahim trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Nusser Raajpoot

Papers from Khairunisah Ibrahim's perspective

Ordered by how strongly the researchers Khairunisah Ibrahim trusts endorse each paper. Same corpus, a different order for every researcher.

1. Dimensions of service quality in developed and developing economies: multi‐country cross‐cultural comparisons
2. Customer service quality in the Greek Cypriot banking industry
3. Generic technology-based service quality dimensions in banking: Impact on customer satisfaction and loyalty
4. A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (Decision Support Systems)
5. Bank service quality: comparing Canadian and Tunisian customer perceptions
6. Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status (International Journal of Bank Marketing)
7. How cultural differences in uncertainty avoidance affect product perceptions
8. The antecedents of consumer loyalty in retail banking
9. Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation
10. Modelling customer loyalty in financial services: A hybrid of formative and reflective constructs

Their papers

• Service quality of Islamic banks: satisfaction, loyalty and the mediating role of trust (2020) — 131 citations