Reddiyoor Narayanaswamy Anantharaman

2001–2011

A researcher in the Science corpus: 4 papers; trusts 0 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Who trusts Reddiyoor Narayanaswamy Anantharaman overall

1. A. W. Dusuki

Papers from Reddiyoor Narayanaswamy Anantharaman's perspective

Ordered by how strongly the researchers Reddiyoor Narayanaswamy Anantharaman trusts endorse each paper. Same corpus, a different order for every researcher.

1. Customer perceptions of service quality: A critique
2. Ridge Regression: Biased Estimation for Nonorthogonal Problems
3. A Conceptual model for total quality management in service organizations
4. TQM and the Management of Labour
5. Total Quality Management (Total Quality Management in Education)
6. Economic Control of Quality of Manufactured Product.
7. Ridge Regression: Applications to Nonorthogonal Problems
8. Regression Analysis by Example (Technometrics)
9. ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS
10. Selection of the Best Subset in Regression Analysis

Their papers

• The Roles of Emotional Intelligence and Spiritual Intelligence at the Workplace (2011) — 91 citations
• Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis (2003) — 164 citations
• The relationship between management's perception of total quality service and customer perceptions of service quality (2002) — 161 citations
• A Conceptual model for total quality management in service organizations (2001) — 215 citations