Wen-Ying Yang

Information Systems and Management · 2009

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 1 researcher here, as inferred from the citation graph.

Subfields

Whom Wen-Ying Yang trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. V. Zeithaml
  2. A. Parasuraman

Who trusts Wen-Ying Yang overall

  1. Dolors Setó-Pamies

Papers from Wen-Ying Yang's perspective

Ordered by how strongly the researchers Wen-Ying Yang trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The impact of technology on the quality-value-loyalty chain: A research agenda
  2. The effect of management commitment to service quality on employees’ affective and performance outcomes
  3. Why do people play on-line games? An extended TAM with social influences and flow experience (Information Manager (The))
  4. Developing and validating an instrument for measuring user-perceived web quality (Information Manager (The))
  5. A conceptual framework for understanding e-service quality : implications for future research and managerial practice
  6. Intelligence generation and superior customer value
  7. E‐satisfaction and e‐loyalty: A contingency framework
  8. Satisfaction: A Behavioral Perspective on the Consumer
  9. Service quality delivery through web sites: A critical review of extant knowledge (Journal of the Academy of Marketing Science)
  10. A conceptual model of perceived customer value in e-commerce: A preliminary investigation

Their papers