Yu-Yin Wang
Organizational Behavior and Human Resource Management · 2003–2019
A researcher in the Science corpus: 3 papers; trusts 3 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 31 citations into it
- Information Systems and Management — 28 citations into it; #2,344 of 3,842 by trust here, #953 by citations
- Sociology and Political Science — 28 citations into it; #13,846 of 22,756 by trust here, #6,533 by citations
Whom Yu-Yin Wang trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Yu-Yin Wang overall
- Feridun Kaya
- Helen Zhang
- Chian-Son Yu
- Ibrahim M. Al-Jabri
- Thomas K. F. Chiu
- F. Aydın
- Irene A. Lee
- Payam Hanafizadeh
- Joaquín Aldás-Manzano
- Nicole Koenig‐Lewis
Papers from Yu-Yin Wang's perspective
Ordered by how strongly the researchers Yu-Yin Wang trusts endorse each paper. Same corpus, a different order for every researcher.
- Statistical Power Analysis for the Behavioral Sciences (2nd ed.)
- Multivariate Data Analysis (7th ed.
- Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
- Firms Reap what they Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers’ Evaluations of Complaint Handling
- Customer loyalty in e-commerce: an exploration of its antecedents and consequences
- The second machine age: work, progress, and prosperity in a time of brilliant technologies, 1st Edition
- Assessing e‐commerce systems success: a respecification and validation of the DeLone and McLean model of IS success (Information Systems Journal)
- Service failures and recovery in retail banking: the customers’ perspective
- Application of Fairness Theory to Service Failures and Service Recovery
- Customer complaints and organizational responses: the effects of complainants' perceptions of justice on satisfaction and loyalty
Their papers
- Development and validation of an artificial intelligence anxiety scale: an initial application in predicting motivated learning behavior (2019) — 561 citations
- DETERMINANTS OF USER ACCEPTANCE OF INTERNET BANKING: AN EMPIRICAL STUDY (2003) — 710 citations
- The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing (2011) — 297 citations