Q. Hu
Organizational Behavior and Human Resource Management · with Chen · 2012
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 12 citations into it
- Sociology and Political Science — 11 citations into it
Whom Q. Hu trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from Q. Hu's perspective
Ordered by how strongly the researchers Q. Hu trusts endorse each paper. Same corpus, a different order for every researcher.
- WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
- Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
- Emotional labor and burnout: Comparing two perspectives of "people work"
- Exploring the Dimensions of Emotional Labor
- The dimensionality and antecedents of emotional labor strategies
- Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions
- When moderation is mediated and mediation is moderated. (Journal of Personality and Social Psychology)
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Neglected Outcomes of Customer Satisfaction
- From ideal to real: a longitudinal study of the role of implicit leadership theories on leader-member exchanges and employee outcomes. (Journal of Applied Psychology)