Sina Fichtel
2007
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 3 researchers here, as inferred from the citation graph.
Whom Sina Fichtel trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Sina Fichtel overall
Papers from Sina Fichtel's perspective
Ordered by how strongly the researchers Sina Fichtel trusts endorse each paper. Same corpus, a different order for every researcher.
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
- The determinants of perceived service quality and its relationship with satisfaction
- The psychology of interpersonal relations
- The Psychology of Stereotyping
- Attributional Thoughts about Consumer Behavior
- Customer Orientation
- Technology Readiness Index (Tri)
- Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes
- Client Co-Production in Knowledge-Intensive Business Services
Their papers
- Perception and attribution of employees' effort and abilities (2007) — 107 citations