K. Heischmidt

Organizational Behavior and Human Resource Management · 2003–2008

A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 11 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 17 citations into it; #3,012 of 8,741 by trust here, #5,674 by citations

Whom K. Heischmidt trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. V. Zeithaml

Who trusts K. Heischmidt overall

1. Jacob K. Eskildsen

Papers from K. Heischmidt's perspective

Ordered by how strongly the researchers K. Heischmidt trusts endorse each paper. Same corpus, a different order for every researcher.

1. Consequences of Abusive Supervision
2. Strengthening the Satisfaction-Profit Chain
3. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
4. An examination of the curvilinear relationship between leader–member exchange and intent to turnover
5. Toward a Greater Understanding of How Dissatisfaction Drives Employee Turnover
6. The factor structure of customer satisfaction
7. How to Delight Your Customers
8. A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium
9. When person‐organization (mis)fit and (dis)satisfaction lead to turnover
10. Perceptions of politics and organizational cynicism: An attributional and leader–member exchange perspective

Their papers

• Leader-Member Exchange and Job Satisfaction Bond and Predicted Employee Turnover (2008) — 92 citations
• Importance-performance analysis revisited: the role of the factor structure of customer satisfaction (2003) — 461 citations