Snehasish Banerjee
Journal of Knowledge Management · 2013
A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Whom Snehasish Banerjee trusts
Their strongest outbound trust, strongest first, inferred from their citations.
- Kathleen M. Eisenhardt (in Education)
- Marina du Plessis (in Management of Technology and Innovation)
- Giovanna Padula (in Strategy and Management)
Papers from Snehasish Banerjee's perspective
Ordered by how strongly the researchers Snehasish Banerjee trusts endorse each paper. Same corpus, a different order for every researcher.
- Building theories from case study research (STUDI ORGANIZZATIVI)
- The Benefits of Facebook "Friends: " Social Capital and College Students' Use of Online Social Network Sites (J. Comput. Mediat. Commun.)
- What is Twitter, a social network or a news media?
- Enabling Customer-Centricity Using Wikis and the Wiki Way (Journal of Management Information Systems)
- Social Media and Customer Dialog Management at Starbucks (MIS Q. Executive)
- Users of the world, unite! The challenges and opportunities of Social Media
- Location-Based Services (Encyclopedia of Wireless and Mobile Communications)
- Customer-Driven Innovation
- Knowledge-enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1] (Journal of Knowledge Management)
- HOW DO THEY KNOW THEIR CUSTOMERS SO WELL
Their papers
- Customer knowledge management via social media: the case of Starbucks (2013) — 307 citations