Customer-Driven Innovation

By Kevin C. Desouza, Yukika Awazu, Sanjeev Jha, C. Dombrowski, Sridhar S. Papagari, P. Baloh, Jeffrey Y. Kim. 2008

171 citations recorded by the source corpus.

Subfields: Computer Science Applications, Management of Technology and Innovation, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/0b45c2fec7b2c06ddf03090a5a12376c4a5769e7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Computer Science Applications

1. N. J. Foss
2. Keld Laursen
3. Andrés Barge-Gil
4. Joel West
5. S. Roper
6. J. Love
7. H. Chesbrough
8. Ammon J. Salter

In Management of Technology and Innovation

1. Torben Pedersen
2. Snehasish Banerjee
3. Alton Yeow-Kuan Chua
4. Keld Laursen
5. N. J. Foss

In Sociology and Political Science

1. N. J. Foss
2. Torben Pedersen
3. Alton Yeow-Kuan Chua
4. Keld Laursen

Citations in the corpus

• Customer knowledge management via social media: the case of Starbucks (2013, background): “Third, Starbucks uses effective strategies to alleviate customers' reluctance for voluntary knowledge sharing, thereby promoting engagement in social media (Desouza et al., 2008).”
• Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices (2011, background): “…that the firm would be unable to produce in-house—knowledge that may prove critical to innovation success (Gardiner and Rothwell 1985, Neale and Corkindale 1998, Pavitt 1984, Rothwell et al. 1974) and for the firm’s subsequent competitive advantage (Desouza et al. 2008, Lilien et al. 2002).”