Thanika Devi Juwaheer
2011
A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Papers from Thanika Devi Juwaheer's perspective
Ordered by how strongly the researchers Thanika Devi Juwaheer trusts endorse each paper. Same corpus, a different order for every researcher.
- Satisfaction: A Behavioral Perspective on the Consumer
- Quality, satisfaction and behavioral intentions
- Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
- Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
- How Affective Commitment Boosts Guest Loyalty (and Promotes Frequent-guest Programs)
- Linking perceived value and loyalty in location‐based mobile services
- The impact of technology on the quality-value-loyalty chain: A research agenda
- The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet
- Structural Equation Modeling and Regression: Guidelines for Research Practice (Communications of the Association for Information Systems)
- Perceived quality and image: When all is not “rosy”