Christopher Bull
Business Process Management Journal · 2003
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 2 researchers here, as inferred from the citation graph.
Whom Christopher Bull trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Christopher Bull overall
Papers from Christopher Bull's perspective
Ordered by how strongly the researchers Christopher Bull trusts endorse each paper. Same corpus, a different order for every researcher.
- The Enterprise System Experience— From Adoption to Success
- HOW DO THEY KNOW THEIR CUSTOMERS SO WELL
- Customer Relationship Management (CRM) in Financial Services
- Deconstruction of the telecommunications industry: from value chains to value networks
- Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet
- Information Technology and Corporate Strategy: A Research Perspective (MIS Q.)
- The problem of solutions: Balancing clients and capabilities
- Strategies for Managing Knowledge Assets: the Role of Firm Structure and Industrial Context
- The role of public policy in advancement of product service systems
- The emergence of service operations management as an academic discipline
Their papers
- Strategic issues in customer relationship management (CRM) implementation (2003) — 402 citations