The Enterprise System Experience— From Adoption to Success

By Carole Agres, M. Alvarez, David Brown, Dorothy Cooney, Sabine Gabriele Hirt, Debbie Mahan, Christina Soh, Nancy Wendt. 2000

1,760 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/0d327023c05704f842893020b8f89e1d8deb8d06

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Citations in the corpus

e-Leadership through strategic alignment: an empirical study of small- and medium-sized enterprises in the digital age (2016, background): “As enterprise system implementations tend to introduce foreseeable and unforeseeable organisational changes (Davenport, 1998; Markus and Tanis, 2000), leaders need to adapt the content of support to ﬁ t what is needed at different stages of ‘ readiness ’ in implementing the enterprise social system…”
Understanding User Revisions When Using Information Systems Features: Adaptive System Use and Triggers (2012, methodology): “For example, during the shakedown stage—from the point the system starts being functional and accessible by users until normal use is achieved (Markus and Tanis 2000; Morris and Venkatesh 2010)—people often face new tasks or system-imposed new ways of work, frequently experience discrepancies when l”
Tailoring ERP systems: a spectrum of choices and their implications (2001, background): “The tailoring typology presented here can also play an important role in academic research on ERP system “success” [21].”
Critical Success Factors for Enterprise Resource Planning Implementation and Upgrade (2006, methodology): “A process theory approach (18) is used in this research to understand the importance of the different critical success factors for ERP implementations and upgrades.”
The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector (2003, background): “5 times the software costs in the survey are lower than the 2 to 5 times the software costs reported in a number of publications [37].”
Assessing and managing the benefits of enterprise systems: the business manager's perspective (2002, background): “According to Davenport (2000), Deloitte Consulting (1998), Markus & Tanis (2000) and Ross & Vitale (2000), business benefits from ES use are multidimensional, ranging from operational improvements through decision-making enhancement to support for strategic goals.”
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems (2010, background): “Some publications, e.g., Markus and Tanis (2000) and Hong and Kim (2002), appear in more than one band because they address more than one issue.”
Enterprise Information Systems as Objects and Carriers of Institutional Forces: The New Iron Cage? (2004, methodology): “We map these two phases to the four stages of enterprise systems implementation (figure 1) identified by Markus and Tanis (2000).”
Blockchain for Supply Chain Traceability: Business Requirements and Critical Success Factors (2020, methodology): “Within this literature, our work is positioned on chartering , the ﬁrst phase of any enterprise system’s lifecycle (Markus and Tanis 2000, p. 18).”
Enterprise information systems project implementation:: A case study of ERP in Rolls-Royce (2004, background): “Because of the organisational unwillingness or inability to make technology upgrades (Markus and Tanis, 2000), the enterprise system may take on the appearance of a legacy system in disguise.”